Terms & Conditions
Last updated: 4 July 2025
These Terms & Conditions govern all goods and services provided by Tasker & Shaw Menswear Ltd, including in-person and online consultations, made-to-measure garments, and usage of our website https://taskerandshaw.com. By placing an order or using our website, you agree to be bound by these terms.
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1. Company Information
Tasker & Shaw Menswear Ltd is registered in England & Wales.
Company number: 15742166
Registered address: 27 Spencer Street, Carlisle, CA1 1BE
Email: hello@taskerandshaw.com
Phone: 01228 217617
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2. Use of Website
• You must be at least 18 years of age or have permission from a parent or guardian.
• You agree not to misuse our website, hack it, or transmit malware.
• We reserve the right to withdraw or amend website services without notice.
• All content on the website is provided “as is” without warranties of any kind.
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3. Orders & Measurements
• All garments are custom-made to your specific measurements and design preferences.
• A consultation (online or in-person) is required to confirm measurements and fabric choices.
• Final design approvals are necessary before garment production begins. These approvals will be kept on file for reference.
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4. Product Information
• We strive to ensure accuracy in descriptions, imagery, and pricing. However, occasional errors may occur.
• All products are subject to availability and may vary slightly due to fabric batches or artisan techniques.
• Swatches and fabric references are indicative but may not match final garments exactly.
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5. Pricing & Payment
• Prices are confirmed based on your selected fabric, style, and lining.
• A non-refundable deposit (typically 50%) is required to begin production.
• The final balance is due before dispatch or at final fitting.
• Payments are processed securely. We do not store card details.
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6. Production & Lead Time
• Made-to-measure garments typically require 4–6 weeks from final approval.
• Lead times are indicative and depend on fabric availability and workshop capacity.
• Delivery dates are not guaranteed but we will do our utmost to meet your deadlines.
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7. Cancellation & Alterations
• Orders can be cancelled prior to the start of production; however, the deposit remains non-refundable.
• If the garment does not meet the agreed specification, we offer free adjustments within a reasonable timeframe.
• Returns or refunds for custom garments are not accepted unless the item is faulty or deviates from the approved design.
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8. Returns & Refunds (For Non-Custom Items)
If you purchase ready-made products via our website, you may return them under our Returns Policy, provided they are unused and in original condition. This does not apply to bespoke or made-to-measure garments.
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9. Liability
• We guarantee quality craftsmanship and inspect all garments before delivery.
• If a fault occurs, please notify us within 7 days of receipt.
• Our liability does not cover:
• General wear and tear
• Fabric flaws disclosed at consultation
• Customer damage or misuse
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10. Intellectual Property
All designs, photography, website content, and branding are the intellectual property of Tasker & Shaw Menswear Ltd.
No use, reproduction or distribution is permitted without our written consent.
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11. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be exclusively resolved in the courts of Carlisle, Cumbria.